Coordinated Services Management, Inc. (CSM) provides retirement community owners with an extensive range of management, financial, and administrative services.

CSM's management services are tailored to the unique needs of each community. Whether it's residential living, assisted living, specialized care (Alzheimer's / dementia), intermediate or skilled nursing care, CSM works to ensure that the goals and objectives of the community owners are achieved by providing effective, cost efficient programs and services.

Each community is provided technical support, guidance and supervision by a team of over thirty well-trained and experienced home office professionals. The Regional Directors are assigned to oversee all the management functions of the community and to coordinate home office support and services for on-site management staff. Our hands-on approach is comprised of frequent community visits and consistent fiscal control through detailed budgeting and analysis. Routine environmental and physical plant inspections are made to ensure that buildings are clean, sanitary and well maintained. The CSM regional staff includes licensed certified professionals trained in quality assurance, regulatory compliance, marketing, public relations and quality initiatives.

At Coordinated Services Management, we are committed to offering quality housing, and specialized services for older adults of all incomes and at all levels of long term care. We are dedicated to the continuing comfort, dignity and peace of mind for all residents living within the communities we manage. 

CSM's management services include providing expert guidance, direction, technical support and oversight of on-site staff in the following operational areas: 

  • Activities
  • Administration
  • Admissions
  • Bookkeeping
  • Food Service
  • Grounds
  • Housekeeping
  • Laundry
  • Maintenance
  • Marketing
  • Nursing
  • Pastoral Care
  • Personnel and Staffing
  • Resident Relations
  • Risk Management
  • Social Services
  • Staff Training and Development
  • Transportation


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