Experience with All Areas of Operations
We demonstrate our commitment to providing the highest quality housing and services for residents through our unique, hands-on management approach.
Our senior leadership team has over 175 years of combined experience and a proven track record of providing management, marketing, financial planning, human resources, resident care, regulatory compliance, dining services, and asset management services. Every member of our home office management team has direct experience managing senior care communities, bringing a unique understanding to our daily work.
Unlike other firms, CSM directly manages resident services without contracting with a third party. We believe this gives the community maximum flexibility to cater to each resident population's unique needs.
Our emphasis is on improving the quality of life for each resident. Our proprietary Reflections Memory Care Program was developed to focus on resident abilities and promote success and joy in everyday living. Our Life Enrichment and Spiritual Care programs offer opportunities to participate in the greater community through volunteerism, on-going education, community events, and more, while supporting family relationships.
CSM provides owners with key metrics to monitor financial and operational performance. We believe that fiscal accountability and skillful management of resources are imperative to a community's long-term sucess.